German Speaking Customer Service for Miele - Work From Home

Are you driven by a constant need for improvement? Do you speak German fluently? Join our customer service team for Miele! By joining forces with Miele , the leading manufacturer of premium domestic appliances, we are soaring towards one common goal: to ensure we live and work by the motto Immer Besser ; always better. As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team fluent in German who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion. If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece ! Some of your daily tasks: - Communicating through various channels (e-mail, chat & phone) to address product or service issues. - Advising customers on the proper use of their electric appliances. - Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem. - Expediting corrections and/or adjustments; following up to ensure resolution. - Assisting with the processing of refunds or exchanges. - Arranging the placement of orders. Well love it if you have: - High level of fluency in German. - Good communication skills in English. - Customer support/troubleshooting experience will be appreciated. - Familiarity with the brand is preferred. - Strong verbal and written communication skills utilizing active listening. - Experience within the household appliance/commercial equipment industry is a plus. - Comfortable with the use of basic technology tools. - A positive, can-do attitude that shines through every interaction. What we offer: - Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment all at no cost to you) - Competitive monthly salary + 2 extra salaries per year - Extra Private Health Insurance Benefits - Numerous benefits and discounts - Fully paid training Originally posted on Himalayas